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Home Based Care

Get the support you want to stay at home close to family and friends.

Our home based care brings award-winning assistance straight to your door with our friendly Support Workers, while maintaining your freedom and dignity.

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Support at Home

Flexible and tailored to your needs, Murray Mallee Aged Care supports you every step of the way through the Support at Home aged care program. The level of support and services we provide is based on your independent aged care assessment.

If you are assessed for ongoing support, you’ll be placed in one of eight classification levels. Your classification determines how much funding is provided. These levels are:

Classification 1 & 2

The most basic care

Classification 3 & 4

For low-level care needs

Classification 5 & 6

Ideal for intermediate support

Classification 7 & 8

Best for high-level intermediate support

Support Services

Each of our services are placed into one of three categories under the Support at Home program. The service categories help determine personal contributions, if applicable.

Clinical Supports
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Nursing Care

Our nurses can help do health check-ups at home, including blood pressure, changing wound dressings, and overseeing your medications.

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Health Professionals

Access our approved allied health providers, including occupational therapists, physiotherapists, speech pathologists, podiatrists, dietitians, and more.

Independence
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Personal Care

Maintain your lifestyle at home by having a compassionate support worker assist you with using the bathroom, showering, dressing, and other daily tasks.

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Transport & Social Support

Instead of relying on taxis or loved ones, a friendly support worker can help you safely reach appointments, shops and, social events. For more about Social Support, visit our page here.

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Equipment & Assistive Technology

Using the AT-HM Scheme, access approved health equipment and assistive technology like walkers, wheelchairs, and electric recliners.

Everyday Living
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Domestic Support

We can help with house chores that have become difficult like cleaning, laundry, rubbish removal, gardening, and food shopping.

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Meal Preparation

Stay healthy and nourished with support in the kitchen – from chopping vegetables to preparing the whole meal for your enjoyment.

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Home Maintenance & Modifications

Let your home receive the upgrades it needs to support you, including the installation of showers, handrails, and emergency alarms.

Short-Term Care

If you need short-term support (up to 16 weeks), then we offer two options to those with appropriate funding:

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Restorative Care

Helps you regain the ability to complete daily activities.

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End-of-Life Care

Provides additional support for those with three months or less to live; helping them remain at home and stay close to family and friends

Equipment Purchases

Support at Home participants can access approved products and modifications that enhance their quality of life through the Assistive Technology and Home Modifications (AT-HM) Scheme.

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The Cost

The Australian Government covers most of your aged care costs, but there is usually a personal contribution required. This additional fee is based on your pensioner status and the services you use. Your care partner will discuss this further with you.
Anyone assessed for an HCP on or before 12 September 2024 will not be required to pay contributions under Support at Home if they weren’t already doing so.

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The Application Process

You can apply for the Support at Home program to receive aged care funding from the Australian Government by contacting My Aged Care online or calling 1800 200 422.

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Check Your Eligibility

Visit My Aged Care online or call 1800 200 422 to complete an initial assessment. If eligible, you’ll be referred to an aged care assessor for a full assessment.

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Check Your Eligibility

If your assessment is successful, you will be given a funding level and approved services. You will also be placed on the national waiting list in a priority group, based on the urgency of your care needs.

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Funding Assigned

Once your Support at Home funding is assigned to you, please contact Murray Mallee Aged Care with your unique referral code.

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Your Care Partner

A dedicated Care Partner will work with you on a personalised care plan to provide services tailored to your individual needs.

The Cost

The Australian Government covers most of your aged care costs, but there is usually a personal contribution required. This additional fee is based on your pensioner status and the services you use. Your care partner will discuss this further with you.
Anyone assessed for an HCP on or before 12 September 2024 will not be required to pay contributions under Support at Home if they weren’t already doing so.

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Want to find out more?

Get in touch with us by phoning or use our contact form.